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Meta to launch AI chatbots played by Snoop Dogg and Kendall Jenner

The Guardian

Meta is to launch artificial intelligence chatbots embodied by celebrities including Snoop Dogg, Kendall Jenner and Naomi Osaka. Mark Zuckerberg made the announcement at the company's annual Connect conference, where he spoke about new AI products at Facebook's parent company. The chatbots will feature unique interests and allow users to receive personalised advice, with the intention that they will be more interactive and fun to use. Meta will launch more than 28 of these AIs in beta, with some played by celebrities. Snoop Dogg will be "Dungeon Master", who will assist users to play adventure games, the former basketball player Dwyane Wade will be an AI called "Victor" designed to help users work out, Osaka will be anime-obsessed "Tamika", and Jenner will be "Billie", a "big sis" referred to as a "ride-or-die companion".


Morgan Stanley to launch AI chatbot to woo wealthy

The Japan Times

Wealthy clients going to a Morgan Stanley financial adviser to discuss their investments may have a different sort of experience in the future: having a chatbot listen to their conversation. After testing it with 1,000 financial advisers for some months, the bank will roll out a generative artificial intelligence bot this month, developed with the makers of ChatGPT, OpenAI. Bankers can use the virtual assistant to quickly find research or forms instead of sifting through hundreds of thousands of documents. The bank is also developing technology which eventually, with clients' permission, could create a meeting summary of the conversation, draft a follow-up email suggesting next steps, update the bank's sales database, schedule a follow-up appointment, and learn how to help advisers manage clients' finances on areas such as taxes, retirement savings and inheritances. The details of the program have not yet been reported.


Customer Expectation: Launch AI Chatbots

#artificialintelligence

Customers are getting more and more accustomed to technology and are starting to have higher expectations. In the last few years, companies have been trying to integrate more artificial intelligence (AI) into their businesses but haven't been succeeding to the expectations of customers. Now, however, the AI experience is increasing dramatically allowing for more apps and programs to assist your customers. Even Bank of America has recently announced a new AI Chatbot named Erica to help you with your banking needs. Ercia, a play on the bank's name according to CNBC, will use artificial intelligence, predictive analytics, and cognitive messaging to communicate with customers through the new Bank of America app.


Customer Expectation: Launch AI Chatbots

#artificialintelligence

Customers are getting more and more accustomed to technology and are starting to have higher expectations. In the last few years, companies have been trying to integrate more artificial intelligence (AI) into their businesses but haven't been succeeding to the expectations of customers. Now, however, the AI experience is increasing dramatically allowing for more apps and programs to assist your customers. Even Bank of America has recently announced a new AI Chatbot named Erica to help you with your banking needs. About Bank of America's Erica Ercia, a play on the bank's name according to CNBC, will use artificial intelligence, predictive analytics, and cognitive messaging to communicate with customers through the new Bank of America app.


Customer Expectation: Launch AI Chatbots - from @rebeccashannon on Ello.

#artificialintelligence

Customer Expectation: Launch AI Chatbots Customers are getting more and more accustomed to technology and are starting to have higher expectations. In the last few years, companies have been trying to integrate more artificial intelligence (AI) into their businesses but haven't been succeeding to the expectations of customers. Now, however, the AI experience is increasing dramatically allowing for more apps and programs to assist your customers. Even Bank of America has recently announced a new AI Chatbot named Erica to help you with your banking needs. Ercia, a play on the bank's name according to CNBC, will use artificial intelligence, predictive analytics, and cognitive messaging to communicate with customers through the new Bank of America app.


Customer Expectation: Launch AI Chatbots

#artificialintelligence

About Bank of America's Erica Ercia, a play on the bank's name according to CNBC, will use artificial intelligence, predictive analytics, and cognitive messaging to communicate with customers through the new Bank of America app. Given that mobile banking customers logged into their accounts over 950 million times in the third quarter, Bank of America has a good idea of what their customers are and are not using and what they do and do not need from AI Chatbot Erica. Customers will be able to ask Erica questions through the app, and Erica will be able to give spending advice to help save money. The best part of the app will be that Erica will be available to customers 24/7 instead of only during limited hours like human customer service reps. Providing a better experience for customers Having intelligent assistants that easily respond to customers will greatly improve the customer experience.